Terms of service

 

1. Store Operator and General Information

This online store (store.spalding.tf-dna.app) is owned and operated by SportIQ Oy, in partnership with Spalding.

Company name: SportIQ Oy
Registered address: 2459 Wilkinson Blvd, Suite 120, Charlotte, NC 28208-5669, United States
Phone: +1 415 910 5987
Email: support@spalding.tf-dna.app

SportIQ Oy is the official technology and fulfillment partner for the Spalding TF DNA Smart Basketball. All orders placed through this website are processed and fulfilled by SportIQ Oy.

By accessing or using this website, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, Cookie Policy, and any other policies linked in our footer.

2. Products and Availability

We make every effort to display accurate product information, pricing, and availability.
Prices are shown in U.S. dollars unless otherwise noted. Availability and specifications may change without notice. We reserve the right to limit quantities or discontinue products at any time.

3. Orders and Payments

Orders are placed securely through Shopify’s checkout system.
Payment options include major credit/debit cards and other methods shown at checkout.
Once your order is confirmed, you will receive an email confirmation including your order number and summary.

4. Shipping and Delivery

We process orders promptly. Shipping times and costs are displayed during checkout and may vary depending on destination.
Delivery estimates are not guaranteed but reflect typical carrier timelines.

You are responsible for providing accurate shipping information. SportIQ Oy is not liable for delays caused by incorrect addresses or carrier issues.

5. Returns, Refunds, and Warranty

You may return unused products within 30 days of delivery for a full refund.
Returned items must be in original packaging with all accessories.
Warranty for the Spalding TF DNA Smart Basketball covers manufacturing defects for one year from the date of purchase.

To initiate a return or warranty claim, please contact: support@spalding.tf-dna.app.

6. Intellectual Property

All content on this website—including images, graphics, logos, product descriptions, and software—is the property of SportIQ Oy, Spalding, or their licensors.
You may not reproduce, distribute, or modify any part of this website without prior written consent.

7. Privacy and Data Use

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies.
We may also share this personal information with third parties, including advertising partners. We do this to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our Privacy Policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered “sales,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities.

If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

By clicking “opt out,” the browser on this device will be opted out of sharing personal data. If you select the checkbox and enter an email, the related customer account will also be opted out.

Don’t share data from my account (optional)

8. Limitation of Liability

SportIQ Oy shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services, except as required by law.
Our total liability for any claim related to your purchase will not exceed the amount paid for the product.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict-of-law provisions.

10. Contact Information

For questions about these Terms or any other inquiries:
Email: support@spalding.tf-dna.app
Phone: +1 415 910 5987
Address: 2459 Wilkinson Blvd, Suite 120, Charlotte, NC 28208-5669

11. Updates to These Terms

We may update these Terms periodically to reflect changes in our business practices or legal requirements.
Any changes will be posted on this page with the date of the latest revision.

Last updated: November 2025

 

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.